Friday, November 19, 2010

E-mail to J.Crew



To Whom It May Concern:

First and foremost, I would like to preface this email by letting you know that I am very loyal J.Crew shopper. I have yet to find another store that provides such classic, yet still on-trend, well-fitting clothing that can be worn both at work and at play. Seriously, could there be a more versatile cardigan than the Jackie?!

That being said, I'm writing to you today to express my displeasure and disappointment with the utter state of disarray of the models on JCrew.com. When did Jenny Humphrey from Gossip Girl start moonlighting as one of your stylists? I get that you want to establish that your brand isn't just for WASPs from Greenwich, and hey, I'm all for diversifying your demographic! I guess what I am trying to say is, how am I supposed to know if the Taffeta Marvelle Mini (item # 32465) is the perfect addition to my holiday party ensemble when it looks like the model had far too much to drink at the Office Xmas Party the night before, had a one-night rendezvous with Chris from Accounting, and then tried to wear it to work the next day!? That obviously is not the look I'm trying to achieve. Seriously, though, she looks downright slovenly... I'm willing to overlook the unkempt hair and the heroin chic makeup if the models at least stood up straight so I could get an idea of how something fits.

I appreciate your consideration on the matter and look forward to seeing the models looking more "polished" in the future.

Best Wishes,

C

J. Crew gave this f-- off response:

Thanks for reaching out - really appreciate you taking the time to share
your thoughts with us. Will absolutely pass along to the appropriate
team.

Feel free to contact anytime - always available.

Best,
-----

Monday, November 8, 2010

I Want A Coffee



How hard is it to keep a coffee machine stocked?

On the great show Modern Marvels on the History Channel, they showed one of Home Depot's supply centers. It is the size of a one-cop town in the midwest. They execute a just-in-time inventory system. There are trailer loads full of 5/8ths washers, joyce hangers, and washing machines; nothing stays in the warehouse for more than 25 minutes. BUT, I can't get cups, stirrers, creamers and sugars in the same kitchenette at the same f'n time! Seriously, why do all the ingredients to make a cup of coffee come in haphazardly like we're in Bastogne surrounded by Nazis (watch Band of Brothers). This may seem trivial, but it screws up my whole day because now I have to plan a clandestine raid on other kitchenettes as opposed to doing work. Then, when we do get supplies, I have to hoard them like I'm some crazy white shut-in whose sister's death he can't get over so he lives among 8 years of garbage and 7 feral cats. Just keep the coffee supplies readily at hand, so I don't have to celebrate like Captain Planet was summoned every time I want a cup.

Who is the person ordering the flavors also? Do we need 4 rows of house blend? Multiple Columbia and Hazelnut? Yeah, that stuff goes, but give me one drawer of something cool. I mean I work in financial services so every other person is Asian. But, of course we only have two drawers of Green Tea which fly threw inventory to the point where people are clawing at the display case packet. Mix it up and know your demo Admin-who-orders-this-stuff!

-K